This help doc will cover the
Livestream setup for
video events.
How it works:
- The media player is
embedded into the event
date area on the back end
of VBO Tickets. A patron
would buy a ticket to the
Livestream event or
pre-recorded video, click
on the ticket, and then be
brought to the media
player showing the
pre-recorded video or
livestream.
- In this setup, video events are connected
to a specific date and time. For example,
you are doing a Livestream feed of the
performance on X date at X time. Users
would "tune in" to watch the feed at the
set date and time.
- An optional donation and chat function are
available so users can donate or live chat
during the Livestream.
To set up the Livestream video on the
back end of VBO Tickets, you'll need
to:
- Set up the event
and set the date,
description,
graphic,
etc.
- Under Manager
Event Dates -
select "edit video
steam" from the
gear next to the
date and under
"video type" set
it to
Livestreaming. A
pre-recorded video
can also be used
in this setup (the
event does not
need to be an
actual Livestream
event).
- Input the video
embed code and set
the desired
settings.
- Under Manage Tickets, set the price of the ticket and edit the tickets to make them "video vouchers" under the MORE OPTIONS area.
- Do a test
transaction to
view the process
from the patrons'
perspective.
Instructions for special scenario: "View Between" Video SetUp:
If you want your video event to be available for purchase and viewing online through a specific date, follow these steps:
Set the event date to the last day you want the event to appear online.
Adjust the ticket sale end time to match the final day you want tickets to be available—this is typically the last day of the event run.
Use the event date override field to display a custom message about how long the event will be available (e.g., "Available to view through June 30").
Finally, review your video settings to ensure the video is properly configured and viewable online.
Video Demo: View Between Demo
Livestream Set Up Demo