The video below demos how to use the custom sales
and custom patron reports to identify
subscribers/members from non-subscribers and
non-members.
To get to the Custom Sales Report area, go to REPORTS > CUSTOM SALES REPORT.
Helpdoc: Custom sales report
Custom Sales Report Basics: How to build a report
Step 1: Select the column outputs you would like to see in the report.
Common outputs are things like: Item Name, Qty, Price, Total, or payment methods like Cash, Credit Card, Check, etc.
![](https://vbotickets.helpdocsite.com/desk/file/7783914/image.png)
Step 2: Set any filter options you would like to narrown down the report.
Common filter options are things like: transaction date range, event date range, item type, or narrowing the report down to a specific event or item type.
The example picture below is filtering "donations" for "this month."
![](https://vbotickets.helpdocsite.com/desk/file/7783880/image.png)
Step 3: Name the report on the bottom of the page, press SAVE, or SAVE + RUN.
![](https://vbotickets.helpdocsite.com/desk/file/7783917/image.png)
To see subscriber vs non subscriber info - select the checkbox "sub ticket type" and it will show:
Sub free = subscriber free tickets
Sub discount = discounted subscriber tickets like pick a show tickets or discounted member tickets.
Flex pass = Flex Passes
Blank = Not a subscriber ticket.
Video Demo