This help doc explains how to enable the Multi-Scan setting. When enabled, this setting allows tickets for multiple events on the same day to be scanned without switching events in the mobile app.
How to enable Multi-Scan
Go to BOX OFFICE > SETTINGS > BOX OFFICE SETTINGS
Enable the Multi-Scan option
Click Save
How it works
When Multi-Scan is enabled, the mobile app will scan tickets even if a different event is currently selected.
Secondary events will only validate if their event date matches the scan date selected.
