This help doc will explain how to set up and use the pay-what-you-can setting. This feature is only available for general admission event setups. For Pay What You Can on assigned seating events, view the bottom of this helpdoc for a suggested setup. 

Step 1: This setting gets enabled on the event level. Head over to Open Events > then select Manage Tickets on the event you want to enable this on.  If you don't already have a general admission ticket setup on the event, set a general admission ticket up first. 

Step 2: Click on the general admission. In the slide-out menu, select "Offer Specials." In the drop-down menu that appears, select "Pay What You Can." A box will pop up that looks like this:

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Step 3: Set your List Price and your Minimum price. The List Price is the suggested price of the ticket - i.e. what you expect most people to pay for the ticket. The Minimum Price can be lower than the list price if you would like to allow patrons to pay less than the list price, but the price box will display the List Price (suggested price) of the ticket. Patrons can then adjust the price of the ticket below the List Price if they would like. 

IMPORTANT NOTE: The "List Price" and "Minimum Price" must be greater than zero. 

The lowest amount the List Price can be is $1.00.

The lowest the Minimum price can be is $1.00

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If you would like to offer free tickets to a pay-what-you-can event, please set up an additional free ticket for users to select - it can not be the pay what you can item. 

If you want to offer free tickets, set up an additional free ticket on the event. A pay what you can ticket cannot be free

Step 4 (Optional): Use ticket notes to further explain pay-what-you-can. 

Once these steps are completed, you have the Pay-What-You-Can setting enabled for the selected ticket type under the selected event.


Idea For Pay What You Can For Assigned Seating Events

Create suggested pricing option on the event. The patron would then pick one of the suggested ticket options.