This help doc will explain how to set up and use the pay-what-you-can setting. This feature is only available for general admission event setups. For Pay What You Can on assigned seating events, view the bottom of this helpdoc for a suggested set up. 

Step 1: This setting gets enabled on the event level. Head over to Open Events > Manage Tickets. Then, open the "Edit" menu of the ticket type you would like to edit.

Step 2: In the slide-out menu, select "Offer Specials." In the drop-down menu that appears, select "Pay What You Can." A box will pop up that looks like this:

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Step 3: Set your minimum price. The minimum price can be lower than the list price if you would like to allow patrons to pay less than the list price, but the price box will list the list price of the ticket. 

NOTE: The minimum price must be greater than zero. If you would like to offer free tickets to a pay-what-you-can event, please set up an additional free ticket for users to select. 

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Step 4 (Optional): Use ticket notes to further explain pay-what-you-can. 

Once these steps are completed, you have the Pay-What-You-Can setting enabled for the selected ticket type under the selected event.



Idea For Pay What You Can For Assigned Seating Events

Create suggested pricing option on the event. The patron would then pick one of the suggested ticket options.