The help doc
will cover how to use the ticket notes
feature and ticket pop-up message feature
for both general admission events as well
as assigned seating events. This option is
useful if you need to display a note next
to the ticket before purchasing (for
example: "Student ID required at entry")
or for displaying special instructions a
patron needs to see on their e-ticket at
the event.
PART
1: INSTRUCTIONS FOR GENERAL
ADMISSION EVENTS
Here's a quick recap of the video above.
TICKET NOTES - Displays a message on the sales page next to the ticket before purchase.
SPECIAL E-TICKET INSTRUCTIONS - Displays on the e-ticket after purchase.
PART 2: INSTRUCTIONS FOR ASSIGNED SEATING EVENTS
Here's a demo of how it works on assigned seating: https://www.screencast.com/t/ukQDLYgMOwB
If you use ticket notes - by
default, the note will appear on the checkout
page when they select a ticket from the map
and the note will also show on the
e-ticket.
To have a note appear on just the
e-ticket, enter the following HTML
in the notes area:
<nomap> Type your message here.
</nomap>
If you use the above html code, the
message will just show on the e-ticket. Without this code, the
message will show on both the map and
e-ticket.
To have a note appear on just the map, enter the following HTML
in the notes area:
<notix> Type your message here. </notix>
If you use the above html code, the
message will just show on the seat map when someone clicks on the ticket. Without this code, the
message will show on both the map and
e-ticket.