This help doc will cover the gift
option for subscriptions or
memberships.
*Note: When gifting a
subscription or membership, there can only
be ONE recipient per order.
Additional transactions would be required
if the patron is buying for multiple
people or for themselves.
Video Recap:
To begin, head over to SETUP
> SUBSCRIPTIONS > SUBSCRIPTION
SETTINGS.
Here, there will be a checkbox
labeled "Enable Gift Option". Select the
checkbox to turn this feature on.
In the field titled "Gift Email
Message", enter a message that you would like
the gift receiver to see upon receiving the
gift.
Example gift message:
You've received a gift subscription!
Congrats {FIRSTNAME}
{LASTNAME}!
{GIVERFIRSTNAME} {GIVERLASTNAME} has
just given you a subscription to
Example Demo Theatre.
To use your subscription, copy and
paste the link below into your web
browser and find your code in large
letters on the upper right corner of
the subscription page. This is the
code you'll use at checkout when
booking online.
YOUR
SUBSCRIPTION:
Once these settings are inputted, select SAVE
A subscription can be gifted both in
an online purchase and at the box
office.
Online:
Once the setting is enabled, a
customer will see a button when purchasing
subscriptions or memberships online that looks
like this:
In the checkout screen under make this a gift, the customer
can fill in information that pertains to
the gift receiver, including contact
information for electronic delivery of the
subscripton. A copy of the subscription
can be sent to the recipent.
Box Office:
To gift a subscription or membership
in the box office, begin by going through the
normal purchasing process of a subscription or
a membership. On the checkout screen, before processing the order,
open the tab that says Shipping
/ Ticket Holder
Information. Within this
tab, select the button that looks like
this:
Here, you can enter in the
information of the gift receiver.
If you would like the gift receiver
to be notified of the gift subscription
this is done after the
purchase. By default, gift
subscriptions are not sent to the recipent of
the subscription in case delivery is not
indended at the time of the purchase.
After the purcahse, click "send email" and there is
an option to send a copy of the subscription
to the recipent.