Enabling Early Access for Subscribers

You can give your subscribers early access to tickets by going to:
SETUP > SUBSCRIPTIONS > SUBSCRIPTION SETTINGS

  1. In the Early Access Options section, check the box to enable early access.

  2. Choose how far in advance subscribers can purchase tickets.

    • This is based on the public on-sale date and time for the event.

    • For example, if the public on-sale is set for 8 a.m. and you grant early access 1 day early, subscribers will be able to purchase tickets starting at 8 a.m. the day before.

Note: Flex Pass Subscriptions will also unlock tickets when this setting is enabled.

(Optional) Set a minimum annual donation threshold that subscribers must meet to receive early access.

If you don’t want to require a donation minimum, leave the amount set to $0.

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