Blacklist Patron
The Blacklist setting prevents a patron from completing online orders. Once a patron is blacklisted:
- The account can no longer complete online transactions
- Any subsequent accounts the patron creates during checkout will inherit the blacklist status.
- All orders on the patron’s account will show Req ID Check
- Any purchased tickets will display CHECK ID when scanned
Important Notes
- Credit cards cannot be blocked from use
- A blacklisted patron can still check out as a guest if Checkout as Guest is enabled
- If a guest checkout uses a blacklisted email address, the order will be linked to that email and CHECK ID will appear when the ticket is scanned
How To Blacklist A Patron
Patrons can be blacklisted from an order or through the CRM profile area.
To blacklist the patron from the order level:
To blacklist the patron from the CRM profile:
