The Will Call Report (Guest List) can be
accessed in several ways:
Through Event Reports
Through the Box Office
Through the Open Events area
Accessing the Guest List through Event Reports
Go to REPORTS > EVENT REPORTS > Will Call Report.
Select Open Events if the event is still active, or Closed Events if the event status is closed.
Once loaded, select the event and event date and run the report.
Accessing the Guest List through the Box Office
Navigate to the BOX OFFICE.
Click Order Management >Guest List
Once you select the event and date, the guest list interface will appear.
Options to print or export the guest will display on the bottom of the screen.
Click in the gray area next to a patron’s name.
One click = Check-in
Second click = Check-out
Third click = Reset (returns to “Not Checked In”)
Note:
The guest list in the Box Office and
mobile app will display only the first
500 tickets. If you don’t see a name
while scrolling, use the search box to
find the patron
Accessing the Guest List through the Open Events page
