The Will Call Report (Guest List) can be accessed in several ways:

  • Through Event Reports

  • Through the Box Office

  • Through the Open Events area

Accessing the Guest List through Event Reports

  1. Go to REPORTS > EVENT REPORTS > Will Call Report.

  2. Select Open Events if the event is still active, or Closed Events if the event status is closed.

Accessing the Guest List through the Box Office

  1. Navigate to the BOX OFFICE.

  2. Click Guest List in the left-side navigation menu.

  3. Once you select the event and date, the guest list interface will appear.

This interface can also be used to check patrons in to an event:

  • Click in the gray area next to a patron’s name.

    • One click = Check-in

    • Second click = Check-out

    • Third click = Reset (returns to “Not Checked In”)

Note: The guest list in the Box Office and mobile app will display only the first 500 tickets. If you don’t see a name while scrolling, use the search box to find the patron.

Printing or Exporting the Guest List:

To print or export the guest list, scroll to the bottom of the page and choose from the Print, Export, or PDF options.


Accessing the Guest List through the Open Events page

From the Open Events area, click to expand the event dates, then select Will Call from the Select Action menu.
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