Events where tickets are set to go on sale at a future date and time will automatically show a countdown timer. The timer uses the time zone set up under SET UP > ORGANIZATION > PROMOTER INFO under the section timezone.
Please Note: No action is needed to display the timer, but to show the timer...
1. The promoter account must be in multi-step checkout under EVENTS > EVENT SETTINGS > EVENT SETTINGS
Click the GENERAL SETTINGS icon and make sure the ticket selection process is set to Multi-Step Checkout.
2. The event can not be in single-step checkout. Events that use single-step checkout display all event dates on a single page, therefore the on-sale timer can not be used in this event setup. No timer will be shown.
A default message will display next to the timer.
To edit the message, go to Event Info on the event, click Add Ons, and update the Pre-Sale Message.
Timer Display Example:
