By default, VBO sends transactional-related emails on behalf of promoters (order confirmations, event reminders and thank you emails, etc). Promoters can take control of their own email sending by enabling either Sendgrid or Mandrill.  Please visit Mandrill or Sendgrid directly for more info and pricing if pursuing this option. 

Once enabled, this will: 

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  • Allow promoters to look up patrons' email delivery statistics like open rates and bounces inside mandrill or Sendgrid.
  • Unlock the VBO email campaign feature. 
Already have a Sendgrid or Mandrill account? Watch the video below where to input the credentials below and run a test. You'll need the API USER NAME and API KEY from your active Mandrill or Sendgrid account. Once the info is entered, test the connection by re-sending an order confirmation from the orders tab to confirm the connection is working properly. 

NOTE: For Sendgrid Users, enter apikey on the back end of VBO as the API User Name.

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