Here's how to set up and manage your global user questions.
Example Question:
How did you hear about us?
Responses: Radio, TV, Word Of Mouth, Friends, Social Media
This video will demo how to set up global user questions and where to find the global user questions report.
To get started - Go to:
- Set-Up
- Box Office
- Global User Questions
NOTE: To ask an open-ended question enter "Other" (with a capital O). This will trigger a text box so they can type a short response (available online only).
NOTE: Global User Questions can be disabled on a per event level. To disable, go to edit event info on the event and click the checkbox "Hide Global User Questions" and press SAVE.
REPORTING: The Global User Questions report is under REPORTS > OTHER REPORTS > GLOBAL QUESTIONS.
VIDEO DEMO