Tracking codes (pixels) can be added on a global level or per event level

Where to add tracking codes on a global level (used to track all events) - go to SET UP > EVENTS > EVENT SETTINGS and then scroll down to the bottom of the page and paste the code(s) under the "Tracking Codes" area.

Per Event Tracking Codes (used to track a specific event) - go to OPEN EVENTS and then select "Marketing" from the drop-down menu on the event you want to add the pixel to. Scroll down to the bottom of the page and add the code(s) under the "Tracking" area.  Note - adding a tracking code on the event level will override any global tracking code(s). 

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**UPDATE

We now separate the tracking fields on the event level by Standard Tracking and Conversion Tracking.

Standard Tracking will load on all pages except the order confirmation. Use the large main field for all your standard Google Analytics, Google Tag Manager, Facebook, or other codes that should load on all pages.

Conversion Tracking will load only on the order confirmation page. Be sure to add ALL the codes you require for tracking on this page, since the order confirmation page will not load any of the Standard Tracking codes.

Note: If you need to track the order confirmation URL in your analytics tool, all order confirmations use the same url with the session ID appended to it. 


You can also track items in the cart by targeting this url with your tracking code: https://www.vbotickets.com/v5.0/checkout.asp

If you do not know when or where to use the order confirmation URL, you likely do not need to take this step.