To edit your organization's profile, go to SET UP > ORGANIZATION > PROMOTER INFO. Below is a walkthrough of this process with some suggestions on completing the promoter profile area.

Change things like:

Promoter Name
Time Zone
Currency
Primary Contacts (for VBO to contact) 
Accounting Contact
Promoter Support Info
Default Login Pages
and more!

How to Edit Your Organization's Profile

Go to Setup > Organization > Promoter Info.

At the top of the page, review and set the following: 

  • Currency and Local
  • Confirm your Time Zone is accurate for your location.
  • Fiscal Year
  • Promoter Name
  • Scroll down to enter your organization's Mailing Address.


Fill out the Primary Contact fields:
  • Contact 1, 2, and 3 are used for communication with VBO.
  • Make sure Contact 1 is the main person VBO should reach out to.



Locate the Accounting Contact section:
  • This is where invoices from VBO will be sent.
  • If left blank, invoices will go to the Primary Contact.



Next is the Support Information section:
  • This info is shown on order confirmations and customer communications.
  • Fill out your Promoter Name, Telephone Number, and Email Address.



You may also enter an organizations Tax ID (Tax No), Mobile Phone, Fax, and your Website. 
  • Make sure the website is entered.



Below that is the Password Reset URL / Hold URL section:
  • This is optional
  • Only fill this in if you are using the My Account Plugin on your website.
  • If you're not using the plugin, you can skip this part.
  • For more details about this topic, refer to this helpdoc: My Account Plugin


Near the bottom, you'll see the Description area.
  • This is optional.
  • If filled out, it will appear at the top of your plugin.
  • Leave blank if you prefer a cleaner look.

  • If the description is used, it will display on the top of your plugin as shown below. 


Enter your organizations name as the Branded Domain
  • Required
  • This is used for all the preview pages for VBO


Last, set our default account page and the default box office page. 
  • Default Account Page - this is page you will be sent to right after sign in. 
  • Default Box Office Page - this page is your default boxoffice page. The first time you go to the box office tab for your current session, this page will be loaded. 


Once finished, scroll to the bottom of the page and click Save to apply your changes.