To edit your organization's profile, go to SET UP > PROFILE > PROMOTER INFO. Below is a walkthrough of this process with some suggestions on completing the promoter profile area.

Change things like:

Promoter Name
Time Zone
Currency
Primary Contacts (for VBO to contact) 
Accounting Contact
Promoter Support Info
Default Login Pages
and more!

How to Edit Your Organization's Profile

Go to Setup > Profile > Promoter Info.

At the top of the page, review and set the following: 

  • Currency and Local
  • Confirm your Time Zone is accurate for your location.
  • Fiscal Year
  • Promoter Name
  • Scroll down to enter your organization's Mailing Address.

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Fill out the Primary Contact fields:

  • Contact 1, 2, and 3 are used for communication with VBO.
  • Make sure Contact 1 is the main person VBO should reach out to.

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Locate the Accounting Contact section:

  • This is where invoices from VBO will be sent.
  • If left blank, invoices will go to the Primary Contact.
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Next is the Support Information section:

  • This info is shown on order confirmations and customer communications.
  • Fill out your Promoter Name, Telephone Number, and Email Address.
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You may also enter an organizations Tax ID (Tax No), Mobile Phone, Fax, and your Website. 

  • Make sure the website is entered.

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Below that is the Password Reset URL / Hold URL section:

  • This is optional
  • Only fill this in if you are using the My Account Plugin on your website.
  • If you're not using the plugin, you can skip this part.
  • For more details about this topic, refer to this helpdoc: My Account Plugin
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Near the bottom, you'll see the Description area.

  • This is optional.
  • If filled out, it will appear at the top of your plugin.
  • Leave blank if you prefer a cleaner look.
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  • If the description is used, it will display on the top of your plugin as shown below. 
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Enter your organizations name as the Branded Domain

  • Required
  • This is used for all the preview pages for VBO
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Last, set our default account page and the default box office page. 

  • Default Account Page - this is page you will be sent to right after sign in. 
  • Default Box Office Page - this page is your default boxoffice page. The first time you go to the box office tab for your current session, this page will be loaded. 
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Once finished, scroll to the bottom of the page and click Save to apply your changes.

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