Facility Fees allow you to add an additional fee to a specific event date. These fees are sometimes required by a city or venue to cover the cost of hosting an event, such as staffing, insurance, or supplier expenses.
Key Details
Facility Fees can be set as either:
A flat dollar amount, or
A percentage of the ticket price
You can customize the label that displays to customers at checkout.
Facility Fees are set per event date (not globally for the entire event).
When copying an event or event date, the Facility Fee from the original date will also be copied.
If you’re looking to manage service fees instead, see:
Where Facility Fees Can Be Set
You may see the Facility Fee option in multiple places:
During event creation (Create Event Wizard)
In the Event Date Scheduler (if using a Scheduler)
Under Event Dates on the event (covered in this doc)
How to Add or Edit a Facility Fee
Navigate to Events > Manage Events.
Click the Select Action menu on the event.
Choose Event Dates.
Click on the event Date you want to edit.
In the slide-out menu, update the Facility Fee field.
