How to Edit the "Sold Out" or "Tickets No Longer Available" Message

Event-Level
  1. In the OPEN EVENTS area, find the event you want to modify.
  2. Click the drop-down menu and select EVENT INFO.
  3. Click Event Related Messages menu at top of screen.
  4. Locate the box labeled "Message that tickets are no longer available."
  5. Enter your custom message. This message is displayed when:
    • Tickets are not yet on sale (Pre-Sale Message).
    • Online sales have ended.
    • The event is sold out.
  6. Click SAVE to apply your changes.
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Global-Level
  1. Navigate to EVENTS > EVENT SETTINGS > EVENT SETTINGS. 
  2. Click the Default Text menu icon.
  3. In the slide out menu, locate the box labeled "Default Message that tickets are no longer available."
  4. Enter your custom message.

    This message is displayed when:
    • Tickets are not yet on sale (Pre-Sale Message).
    • Online sales have ended.
    • Any event is sold out.
  5. Click SAVE & CLOSE to apply your changes.

    NOTE: This default message on the global level will be used when new events are created using the event creation wizard only. Existing events need to be updated manually on the event level. 
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