Promo banners display at the top of the ticketing page and are used to highlight important messages for your attendees.

They can be set at the event level or the event date level and are ideal for communicating special instructions, show advisories, or any information guests should know before purchasing.


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EVENT-LEVEL PROMO BANNER

An event-level promo banner applies to all event dates unless a specific date overrides it.

Steps to Add an Event-Level Promo Banner:

  1. Go to the Open Events.

  2. In the Select Action menu, choose Event Graphics.

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  3. Scroll down to the Event Promo Banner section.

  4. Click Add.

  5. Enter your message or image.

  6. Click Save and Close.

After saving, you can preview the event to see the promo banner displayed at the top of the ticket page for all event dates that do not have a date-specific override.

EVENT DATE-LEVEL PROMO BANNER (OPTIONAL)

A date-level promo banner displays a different message for a specific event date and overrides the event-level banner for that date only.

Steps to Add an Event Date-Level Promo Banner:

  1. Open your event and go to the Event Dates tab.

  2. Find the date you want to modify.

  3. Click the gear icon next to that date.

  4. Select Event Description.

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  5. In the slide out menu, you can override the event description or add an Event Date Promo Banner.

  6. Enter your date-specific message.

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  7. Click Save and Close.

The selected date will now display its own promo banner, while other dates continue to use the event-level banner if one exists.

Summary:
Event-level banners apply to all dates unless overridden.
Event date-level banners apply only to the specific date and override the event-level banner for that date.