This guide will walk you through setting up group pricing on both the pricing template level and the ticket level. Group pricing allows promoters to set a minimum number of tickets required to receive a discounted price.

Important Notes:

  • Group pricing is an online-only feature. You can use the instant % discount radio box, custom ticket types, or override the price in the box office to give group rates in the box office.

  • Group pricing is not available for assigned seating. For group sales for assigned seating events, customers must contact the box office.

  • Group pricing cannot be stacked with membership discounts.

  • All tickets must be selected from the quantity dropdown at the same time in order to qualify for the discount. Additional tickets cannot be added later (e.g., selecting 10 first and then adding more). If needed, increase the maximum quantity shown in the dropdown so users can select the full amount in one step. 



Setting Up Group Pricing in Pricing Templates:

Navigate to: Setup > Templates > Pricing Templates
  1. Select an existing General Admission Pricing Template or create a new one.
  2. Click Edit on the ticket type you want to modify.
  3. Under Offer Specials, select Group Pricing (pic below)
  4. Enter the minimum quantity required for the discount (e.g., 10 tickets).
  5. Set the discounted price per ticket (e.g., $28 per ticket when purchasing 10+).
  6. Click Save.
Once saved, this pricing template can be applied to events. 

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Setting Up Group Pricing on the Ticket Level:

If your event is already built, you can apply group pricing directly to a ticket:

  1. Go to Events > OPEN EVENTS and select your event.
  2. Click Manage Tickets from the select action menu.
  3. Click on the ticket name to edit it.
  4. Under Offer Specials, select Group Pricing. (pic above).
  5. Enter the minimum ticket quantity and the discounted price.
  6. Click Save.
  7. Repeat this process for each ticket or event date where you want to enable group pricing. 
Now, when a customer selects the required ticket quantity in the drop down menu, the price will automatically adjust to the discounted rate.

NOTE: All tickets must be selected from the quantity dropdown at the same time in order to qualify for the discount. Additional tickets cannot be added later (e.g., selecting 10 first and then adding more). If needed, increase the maximum quantity shown in the dropdown so users can select the full amount in one step. 

Set a maximum ticket quantity

VIDEO DEMO