Discount codes can either be
global (all events), event-specific, event category-specific, event
date/ticket or section-specific.
This help doc covers both types of
discount code setups in two
different videos.
Here are types of the discount options available:
Here are types of the discount options available:
Buy X tickets get X tickets free
Free Ticket
% or $ off per ticket
% or $ off per order
Fixed Ticket Price
There is also an option to set a minimum cart value required to qualify for a discount
Part 1 will cover
how to set up a global or
event-specific discount code.
Part 2 will cover how to set up an event category-specific discount code.
Part 3 will cover how to set up
a date-specific or ticket-specific
discount code.
When setting up discount codes, only use letters and numbers, and do not add spaces or special characters.
Example: FUNDAY2021
Discount Code Settings:
Limit Per Order: the number of tickets that can be discounted per order (per transaction).
Example: 2 tickets per transaction.
Limit Total: the total number of tickets that can be discounted using the code - EVER
Example: limit 100. This would mean 100 total tickets can be discounted using the code. Once someone tries to buy ticket 101 the code would no longer work.
How to do FREE Items: Do not do 100% OFF
Instead, select FREE TICKET
Example:
Part 1: how to set up a global or event-specific discount code.
Part 2: how to set up an event category-specific discount code.
Step 1 - create the discount code as specified in part 1
Step 2 - check the 'All Events' box in the options ares
Step 3 - choose the event categories that the discount should apply to
Part 3: how to set up a date-specific or ticket-specific discount code.
Creating an event date or
ticket-specific discount codes is a 2
step process.
Step 1 - create the discount code
Step 2 - attach the discount code to the
event date(s) or tickets.
NOTE: General Admission events can have
ticket-specific discount codes. Assigned
seating events will discount the section only.
To activate on assigned seating, go to MANAGE TICKETS and you'll see an option to activate on the section. The code must be set up first.
NOTE: The system only supports ONE code per transaction. If you have an event specfic discount code or a ticket specific discount code set up on multiple events and multiple events are in the cart, only one event will be discounted.